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With 42.000 employees, ZEISS is one of the global leaders in the optical and optoelectronic industries and has been contributing to technological progress for 176 years. ZEISS develops and distributes lithography optics, measuring technology, microscopes, medical technology, eyeglass lenses, camera and cine lenses, binoculars and planetarium technology. Founded in 1846 in Jena, the company now has its headquarters in Oberkochen in southwest Germany. Carl Zeiss AG is fully owned by the Carl Zeiss Foundation (Carl-Zeiss-Stiftung). ZEISS Nordics, which includes Denmark, Finland, Norway and Sweden, has about 185 employees. Learn more on www.zeiss.com
We are looking for an experienced Electron Microscopy
Field Service Engineer
to represent ZEISS Research Microscopy Solutions (RMS) in Finland. You will be a part of a Nordic organization within Research Microscopy Solutions (RMS) with over 30 professionals covering Finland, Sweden, Norway and Denmark.
Areas of responsibility and goals:
- Install, upgrade, repair and perform preventative maintenance on ZEISS electron microscopy instruments in Finland.
- Provide general troubleshooting and remote support.
- Build and maintaining long-term customer relationships and achieving maximum customer satisfaction and retention.
- Arrange and perform basic to advance application training at customer sites.
- Manage your daily tasks in the CRM system and in MobileX.
- Promote ZEISS products, solutions and services.
What we hope from you:
- Technical background with relevant academic education (electronics, physics, material science etc.) or relevant work experience.
- This is a customer-facing role and therefore strong interpersonal skills is required.
- Work experience from a similar position (preferably optics or electronics with technical focus).
- Understanding and experience of troubleshooting techniques and approaches.
- Organized and self-driven way of working.
- Excellent communication skills in English (Finnish skills are considered as advantage).
- Business oriented mindset, sales attitude is a plus.
- Preferably located in the greater Helsinki area.
The position can require over 70 overnight stays per year. In the first two years, you will participate in residential training courses at our training centers in Germany and the United Kingdom. A valid EU driver's license and EU passport or permanent EU work permit is a must to ensure the ability to travel freely in the designated regions, often on short notice to customer sites to resolve problems.
We offer unique opportunity to work with an international market leader in microscopy. You will get professional colleagues and challenging independent role.
Did we catch your interest? We are looking forward hearing from you! Submit your application with your salary request by 6.8.2023. We start interviews in week 32. For more information, please contact Senior Recruitment Consultant Mari Mielonen, mari.mielonen@fi.experis.com or 040 623 7032.
Experis is the global leader in professional resourcing and project based workforce solutions. We attract, assess and place specialist professional talent, connecting the passion of individuals with the ambition of business. We specialize in providing professional opportunities across IT and Engineering, Finance and Accounting, Sales, Marketing, Communications and HR. We deliver high-demand talent for mission-critical positions to clients in over 50 countries. Experis is part of ManpowerGroup, the world leader in innovative workforce solutions.