If you are a professional eager to work in a global environment with lots of opportunities to grow, Emerson has an appealing role for you!
Working as Digital Sales Engineer you will act as the main point of contact of the assigned customers to provide expert sales support, contributing to build strong relationships with them by supervising and understanding of their needs. You will drive the account strategy and encourage the transition towards digital integration in collaboration with subject matter experts and Industry Leaders.
Does it sound like an exciting position for you? Then, we welcome your application!
In This Role, Your Responsibilities Will Be:
- Act as single point of contact to ensure customer satisfaction and provide pre and post-sales support, engaging with them through online chat tools, e-commerce platforms and other digital means.
- Assist customers in product selection, application support, access to expertise and placement of orders.
- Actively coordinate with colleagues and orchestrate the support of subject matter experts, Product Managers, BDMs, or other company stakeholders to create a compelling and differentiating value proposition for the selected customers.
- Support the deployment of new digital tools and provide guidance and feedback to the organization for the improvement and development of them.
- Ensure that all transactions are properly screened and recorded.
Who You Are:
You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You have an in-depth understanding of how businesses work and make money. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You set stretch goals and objectives, pushing individuals or teams to perform at higher levels. You facilitate an open dialogue with a wide variety of contributors and stakeholders.
For This Role, You Will Need:
- STEM degree or comparable technical education;
- 5 years experience in technical-commercial sales (preferably in the process automation industry)
- Interest in new technology and open mind for innovation;
- Comfortable with change and able to succeed in contexts of uncertainty;
- Excellent communication and presentation skills both in English and Spanish.
Our Offer to You
By joining Emerson, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications. Our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
We encourage and support several Employee-led Resources Groups that promote a diverse and inclusive workplace, among them Women Impact Network, LGBTQ+A and Somos
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.
Learn more about this here : https://www.emerson.com/en-us/careers/diversity-and-inclusion
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