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- Answer calls professionally
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Process orders, forms, and applications
- Identify and escalate priority issues
- Coordination with concerned department in cases customer query needs second step follow-up.
- Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
- Any other task assigned by line manager.
Remuneration Package:
- Full time: PKR 20,000
- 10 Sick Leaves
- 10 Casual Leaves
- 07 Annual Leaves (After completion of one year)
After Completion of Six Months Period Agent will be entitled to the following Benefits:
- Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)
- Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)
- Group life insurance
Job Type: Full-time
Salary: Rs25,000.00 - Rs30,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)