Take 5 Customer Service Representative (Remote) [United States]


 
Company:Take 5 Oil Change

We invite you to join us at Take 5!

Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil.

We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions!

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JOB DESCRIPTION:

Duties & Responsabilities:

  • Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards Processes customer orders, bills and accounts, and applications for service, maintenance and termination
  • Troubleshoots and resolves customer complaints.

Experience:

  • Entry level job with little or no prior relevant work experience.
  • Acquires basic skills to perform routine tasks.
  • Work is prescribed and completed with little autonomy.
  • Works with either close supervision or under clearly defined procedures.
  • High school diploma (or equivalent) and less than 1 year of experience; post-secondary school education may substitute for years of experience

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