Restaurant Manager [South Africa]


 

Restaurant Manager

Are you a dynamic and passionate individual with a strong background in the food and beverage industry? We are seeking a talented Restaurant Manager to lead our team and deliver exceptional dining experiences to our valued guests. As a thriving restaurant in the heart of Bryanston, we take pride in offering an exquisite menu, warm ambiance, and top-notch service. If you have the expertise and dedication to lead a successful team and elevate our restaurant to new heights, we want to hear from you!

Position: Restaurant Manager

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Job Overview: As the Restaurant Manager, you will be responsible for overseeing all aspects of our dining establishment's operations, ensuring the highest level of guest satisfaction, and fostering a positive work environment for our team. You will be an influential leader, handling day-to-day operations, managing staff and implementing strategies to enhance the restaurant's overall performance and profitability.

Key Responsibilities:

1. Leadership: Lead by example and inspire the restaurant team to deliver exceptional customer service, maintaining a harmonious and productive work environment.

2. Operational Management: Oversee daily restaurant operations, including staff scheduling, inventory management, and ensuring adherence to health and safety regulations.

3. Customer Experience: Ensure guests receive an unforgettable dining experience, addressing their concerns promptly and maintaining a focus on consistent service excellence.

4. Staff Training and Development: Recruit, train, and mentor restaurant staff to uphold high standards of service, product knowledge, and hospitality.

5. Financial Performance: Monitor and control restaurant expenses, implement cost-effective measures, and optimize revenue generation through strategic planning.

6. Quality Control: Ensure food and beverage offerings meet the highest standards and align with our restaurant's vision and brand.

7. Analytics and Reporting: Analyse sales, customer feedback, and operational data to make informed decisions and identify areas for improvement.

8. Compliance: Ensure compliance with local health and safety regulations, liquor licensing laws, and company policies.

9. Maintaining Ambiance: Oversee the restaurant's interior and exterior presentation, creating an inviting atmosphere that complements the dining experience.

Requirements:

  • Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
  • Excellent leadership and communication skills, with the ability to motivate and guide a diverse team effectively.
  • Strong business acumen, understanding financial reports, and the ability to manage budgets and cost control.
  • Exceptional customer service orientation and a keen eye for detail to ensure high-quality service and guest satisfaction.
  • Knowledge of food and beverage industry trends, as well as an appreciation for culinary excellence.
  • Adept at problem-solving, multitasking, and decision-making in a fast-paced environment.
  • Flexibility in working hours, including evenings, weekends, and holidays.
  • Familiarity with restaurant management software and Pilot systems is a plus.


Join our team and be part of a restaurant that prides itself on its dedication to outstanding dining experiences !

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