Summary
Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with 12 locations (and growing) across Southern California. At Zankou, we serve quality, natural, and uniquely delicious Mediterranean meals at an affordable price and with a “WOW” level guest experience.
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We align ourselves with simple Core Values to ensure that we reach our mission the right way. Our Core Values are Excellence, Teamwork , and Care. If this describes you and you are passionate about food, quality, guest service, and growth, come join our team!
Essential Job Functions
- Greets all guests in a friendly and helpful manner and in a timely fashion
- Offers information and suggestions about our menu to the guest
- After the guest is done ordering repeat the order to the guest
- When giving guests their order please repeat the order and show them their meal
- When in the dining area greet and assist guests
- Responsible for accurately processing cash and credit card transactions
- Ensures cash drawer balances at the end of the shift
- Processes orders to the kitchen to ensure their preparation
- Expedites orders and assembles items needed for the completion of the order
- Communicates with Team Members and Management throughout the shift regarding the status of orders and availability of the product
- Maintains a clean and organized work area
- Maintains dishes and other wares
- Maintains guest contact areas in a clean, sanitary, and safe manner (includes but is not limited to tables, chairs/booths, floors, counters, and restrooms)
- Stocks/restocks items
- Receive and stores food supplies
- Removes trash and cleans garbage containers
- Rotates product according to “First In, First Out” to maintain shelf-life standards.
- Understands and complies with food safety and temperature standards.
Skills and Abilities
- Strong communication skills. Able to express comments/concerns in a positive manner
- Ability to work in a team
- Friendly and positive attitude
- Ability to maintain a calm professional demeanor during any volume of business
- Strong interpersonal skills
- Organizational skills
- Time management skills
Qualifications
- Food Handler Certificate
- Ability to resolve general guest complaints
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee may lift and/or move items up to 50 pounds . Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reasonable Accommodations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
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